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What should I do when I am..

Writing my Curriculum vitae?

Do..

  • Use good quality paper: this is important if you're sending your CV by post. Put it in an A4 envelope so you don't have to fold it.
  • Keep your CV to two pages: you can boil this down further to an American style one-page résumé, but don't sacrifice relevant information for the sake of succinctness.
  • State all your contact details at the top of the page: include home, mobile and business phone numbers, if appropriate.
  • Embolden text: to highlight different sections - also try different fonts or shaded areas. Leave white space around each item to make it easy to read.
  • Use bullet points: this breaks up the information into bite size chunks making it harder for readers to miss key information.
  • Use action verbs: at the start of each bullet point and write in the third person and past tense. Use 'instigated', 'developed', 'improved', 'managed' and 'co-ordinated', for example, rather than 'did'.
  • Start with your most recent position: and work backwards if compiling a chronological CV. If you're short of space, reduce the number of bullet points for positions you held early in your career.
  • Apply the 'so what?' test when you've finished your CV: look carefully at the experiences and achievements you have listed. Ask yourself 'So what?' for each one. Each point you make should have a tangible and obvious benefit to the recruiting organisation.
  • Back up your assertions: each achievement should ideally be related to some evidence in the form of a statistic, percentage or amount of money.
  • List your highest-level qualification first: include only important qualifications and don't list all your 'O' levels or GCSEs. Include memberships of professional institutions.
  • Include additional skills: don't forget to mention your language or IT skills.
  • Include training courses: but mention only the most relevant ones you've attended.
  • Be careful when using attachments: they can occasionally be appropriate, especially if you work in certain sectors or types of jobs, and stop the body of your CV from becoming cluttered with detail.
  • Check your CV carefully: check for spelling, grammar, punctuation and typographical errors. Get a trusted friend to read through it as well.

Don't..

  • Write the heading 'Curriculum Vitae' at the top: recruiters know what the document is.
  • Use the first person: writing in the third person is more effective - say 'Managed' not 'I managed'.
  • Include information on religion or political affiliation: the reader may have a different view - don't open yourself up to being rejected for any reason other than your skills not matching a role.
  • Put anything controversial under the 'Interests' section: think carefully about what your interests say about you first.
  • Mention remuneration: keep salary information for the covering letter if you have been asked to provide details, or preferably for discussion at interview.
  • Attach a photograph

Preparing my Covering letter?

Do..

  • Write to a named person, not to 'Sir / Madam', and ideally to the appropriate decision maker, such as the Head of Human Resources or the Chief Executive.
  • Phone the organisation to check the person's title, initials and the correct spelling of their name.
  • Match your skills and achievements to the employer's needs by researching the role and the company.
  • Keep your points brief and don't repeat information verbatim from your CV: knowing your CV well will enable you to pull out relevant strands of information.

Don't

  • Write more than one page.
  • Use dense chunks of text - your letter must be readable at a glance.
  • Hand-write your letter unless specifically requested.
  • Use your initials: opt for the format 'Janet R Smith' rather than 'J R Smith' when typing your name at the end of the letter.
  • Forget to sign your letter, put it in the right envelope, and keep a copy for your records.

Completing my application form?

Do..

  • Photocopy the blank form and read it through carefully.
  • Jot down your initial thoughts on a rough page: it can be useful to do this over a few hours, coming back each time you think of something new.
  • Allow plenty of time to complete the form.
  • Transfer your answers to the original application form using a black pen
  • Take a photocopy of the completed form.
  • Send the application form with a covering letter.
  • Regard 'other information' sections as an opportunity to sell yourself.

Don't..

  • Send your CV instead of filling in the application form - it is acceptable to include your CV when you return the form, unless you're asked not to.
  • Respond to any question with the phrase 'See attached CV'
  • Leave blank spaces - always respond in some way, even if you say 'Not applicable'
  • Lie or exaggerate about your achievements - standard CV rules apply.

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